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Frequent Visitor

external identity azure AD

Dear fellow developers,


we are trying to set up portal-contacts for users, before they log into the portal for the first time.

as login, these users are enabled with accounts from the azure AD.


Therefor we create a contact with:


adx_identity_username: guid
adx_identity_securitystamp: guid
adx_identity_logonenabled: true


and a linked record "adx_externalidentity" with:


adx_username: adx_identity_username
adx_identityprovidername: (The GUID is the Directory ID which is found on the Properties settings for Azure Active Directory.)


after logging in this message apears (german):


after navigating away (home page e.g.) the user is logged in successfully!


any idea, why the error message shows?

sincerely Ferdinand

Resolver III
Resolver III


Do you assign a web role to the contact upon creation ? 

Frequent Visitor

Yes we do.

i just discovered, that navigating to the profile page shows the error-page (/de-DE/profile/).

this is probably the destination after a successful login.

table-permissions for contact are set to the default values.

any ideas why the profile-page is not accessable?


You need to narrow it down but asking below questions:

  1. Does this issue happen to all logins regardless if its pre setup login or new register ?  
  2. What started this issue? did you for example moved the portal to new environment ? 
  3. Use XrmToolbox "Portal Configuration Compare" to find whats missing using a working environment as base

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