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sdnd2000
Helper III
Helper III

portal web roles for contact

Hi, I have set up the portal connecting with D365, but I do not see the web role menu on contacts, then how can I assign the web roles to contacts, so that they can login.

Screenshot 2021-11-04 102945.png

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @sdnd2000 

Normally the contacts who are signing into the portals will be automatically going into the authenticated users web role. Unless if you assign them to an explicit web role. 

Hope it helps.

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3 REPLIES 3
Mira_Ghaly
Dual Super User II
Dual Super User II

@sdnd2000 

Can you try to switch the form to Portal Contacts?

 

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@Mira_Ghaly 

Thanks for pointing that out, I can see the web role option in the menu, but how come it still shows blank for the individuals, while they are able to login from the portal?

Hi @sdnd2000 

Normally the contacts who are signing into the portals will be automatically going into the authenticated users web role. Unless if you assign them to an explicit web role. 

Hope it helps.

------------

If you like this post, give it a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users to find it.

View solution in original post

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