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Error Handling in Microsoft Flow

As an ISV (Independent Software Vendor) and consultancy services provider specialising in Office 365 and the PowerPlatform (Flow, PowerApps and PowerBI), we spend a huge amount of time with our customers defining strategy, reviewing best practices, building solutions, fixing issues and of course reviewing previously configured solutions.

We consistently discuss how to best handle errors within Flow, and it always strikes me how few people are aware of, or make use of the 'Configure run after' feature in Flow for managing execution errors or for general workflow management.

What is the Microsoft Flow 'Configure run after' feature?

The 'Configure run after' feature in Flow allows you to control what to do given the result of a previous action, the options are depicted below:

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These simple options provide some powerful error handling capabilities which can significantly increase quality and ease the operational management of production flows. For example, you can capture errors and automate support ticket logging, notify important users, execute failed operation logic, etc.

The following example provides a good and simple example of how to use the 'Configure run after' feature and a  'parallel branch' to handle an error:

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If the 'Convert to PDF' executes successfully then progress and execute the 'Add Text Watermark' action, if it fails or times out we can execute the 'Send an Email' action and the 'Send me a mobile notification' action to communicate the failure.

How do I create a 'Parallel branch' in Microsoft Flow?

Interestingly and typically, when we talk to customers to the introduce the capabilities of the ‘Configure run after' feature we're consistently asked how to create a 'parallel branch'. I suspect it’s because the 'parallel branch' feature is often confused with the 'Condition' action of the 'Control' connector but they are two different capabilities.

To create a 'parallel branch' simply click 'Add a parallel branch' option located under the 'Add an action' option.

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We really encourage you to make use of the ‘Configure run after' feature in conjunction with 'parallel branches'. You'll see a significant increase in the reliability and quality of your Microsoft Flows. Once you’ve started you will not be able to stop!

Comments
Anonymous

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shorthand debug report wondering what is necessary for stating true reportDOS

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  • I am building business processes and applications that are easy for users' to stick to, so they can follow and understand them. In overall I transform processes to be more reliable and effortless. I am a proud co-organizer of SharePoint Saturday Warsaw and active community member, blogger and international speaker.