Showing results for 
Search instead for 
Did you mean: 

We are fixing Microsoft Forms connector delays

Hello, Flow Community.


Since the introduction of the Microsoft Forms connector to the Flow service in July of this year, we have seen a rapid growth of usage and huge amounts of Flows created using the Forms service. Due to adoption rates, we are experiencing heavy load patterns to the service, resulting in much longer trigger intervals.


Thank you for your patience as we work to return the service to the quick trigger intervals. We expect the fix to be in place by middle of October.


Microsoft Forms Team


Thank you @KathyLiu for your work


I'm waiting for FIX at middle of October 2017.



Yoshihiro Kawabata

@KathyLiu - Will the fix also address the Flows not firing off after a revision has been made when connected to a Form?  I have been waiting for 2 months.


I was very excited because we are close to using it in the company where I work but I think at the moment it will not be possible. I will be waiting for this problem to be solved.

@Anonymous @KathyLiu - I was told by another Microsoft employee that there is a Flow update going to be taking place and it will require the existing Flows to be rebuilt. Hopefully there is an upgrade path or tool to assist with this. 😞

How can we be notified when this fix is put in place?

I have a flow which triggers when a record is created on my Dynamics 365 CRM for the entity 'Planner'. The subsequent action to follow creates a task in Planner. The problem is the inconsistency of the trigger firing off. To test this inconsistency, I created five records on my CRM. The result should have been the creation of five planner tasks. Instead, only two of the five planner tasks were created. Is the fix currently under development? Can this be a problem of a server timeout because of too many requests in a short time? 

I set up a flow on Friday and it was working fine, then when I came to use it with other users today it did not work. Wish I'd known about the teething problems before I went ahead and used it.


Could you say whether this fix will fix not only the time lag, but the apparent failure rate (mine is not delayed in activating the flow, it doesn't seem to activate it at all). 



We were testing the Forms Flow Connector yesterday October 5, 2017 and halfway though the day something changed: 


  1. When creating a new Flow from BLANK, the Forms Connector started only returning a single field "List of Response Notifications" and only Response ID is available in Dynamic Content. 
  2. When Creating from a Template or Editing an existing flow created prior to October 5, 2017, the Flow Action Box "When a new response is submitted" no longer works when clicked (it expands down 1 or 2 pixels when clicked) and does not present a dropdown to select from a list of available flows


Maybe an update is underway?

It sounds like moonascend is having the same issue I am, where forms only result in a response ID being available in dynamic content. I hope this hasn't broken my deployed and working flows that weren't extremely time sensitive.  


Exact same issue here as with moonascend and bbrown. Previously everything was working ok, now this has put an ongoing project at severe risk - Not good!

I have same problem.. But today I have webinar about Flow... how use Flow and forms in education for teachers.. what I have show?? It is very big problem... for me...


For those that haven't see in it, there is an update at


Good: Improvements to the Forms connector are deploying to all regions by 10/10 but there is currently a known issue with dynamic content for the Forms triggers.


Last updated: 10/5/2017 12:58:43 AM UTC


Sounds like good news!

I can confirm this is an issue for me as well. The split of the trigger and action has created another scope level. See my notes below.

To those with the problem I was having, I had posted a question on the support board, and someone recently pointed out a solution. There has been a change to the forms flow. After doing a "When a new response is submitted" a new action is available "Get Response Details" once this action is applied you get your dynamic content options back. It looks like the action was split, and that fact was simply not well documented.  

@bbrown - Thanks for sharing that. 


I am not getting the loop issue and I am not using variables, but there is progress: 


Creating a new flow: 


Everything is working now! The Flows are executing almost instantly whesas before they would take anywhere from 2 to 12 hours. I created a simple flow from BLANK that creates a SharePoint List Item, Sends an Email and Adds the Data to a Power BI Dataset. 



Editing an existing flow:


I now see the new action "Get Response Details", and am able to select a Form in a drop down. However, There is nothing to choose or enter into the Response Id field. 



Regarding my comment about editng an existing flow... 


It appears that the Forms Trigger has been replaced and now includes the text "(Preview)" in the name: 

Here is the Trigger when starting from BLANK



Here is the trigger when Editing a previously created Flow or Using one of the Templates available: (the name is missing the text "(Preview)" 




I don't see how or it is not obvious to me on how to "edit" a trigger at the top of a flow. 


@moonascend -


Ultimately I was able to get this all to work, but it was a rebuild. In regards to variables and expressions, the scopes have changed w/ the splitting of the trigger and action and the addition of the loop. You can only declare variables at the root and set them within the loop. (Working with and setting integers is still messy)


so this...


becomes this...



InitializeInitializeFor Loop SettingFor Loop Setting 

Still a Problem in Microsoft floe when sending a notification from forms to email. Used Get Response Details but no dynamic content available msg is shown yet.  Tired and sick of checking it again and again. It is 15 October now and still it does not work. Waiting for the same to be repaired.



Please update us what to do in this case as its urgent.

@ppoja  - Try building a new flow from scratch and see if the behavior is the same. That's what I did. I also ported my solution over to Azure Logic Apps. I believe Microsoft implemented a new version of the Form trigger and action. Not sure it updates backwards. 

Reminder to everyone that the Forms Flow connector is in "preview", so nothing should be in "production"... 


Regardless, the existing Flows and Templates do not use the new Action and Trigger...


Basically, if you don't see (Preview) at the end of the Description, it is not the new one and will not present Dynamic Content. 


Only "Create From Blank..." is working 



Create from Blank also does not show dynamic content and nothing is working at the moment. Need urgent replacement.


Hi @pooja,


As mentioned above, ensure that you are now adding a second step when creating the flow. It is not longer a single step process. 



Flow Created 2017-10-17 12:00 PM EST Demonstrating Dynamic Content IS availbleFlow Created 2017-10-17 12:00 PM EST Demonstrating Dynamic Content IS availble2 Step Proces - First is Trigger, Second is Get Response Details2 Step Proces - First is Trigger, Second is Get Response Details

Fixed From Microsoft Forms To Microsoft Flow connector delay,

Thank you Microsoft Flow.


Blog "Building flows from scratch that handle Microsoft Forms responses" by Microsoft


... " form responses appear in Microsoft Flow nearly instantaneously" ...



Yoshihiro Kawabata

I thought this was corrected last year. I've submitted multiple responses to a form over the past hour and have had no triggers in a flow built from scratch. I've tried turning the flow off and on and testing from the flow editor with multiple time outs. Am I missing something?

Still seeing some pretty extreme delays with Flow. I have a flow that copies a mail to my calendar when I flag it (because O365 for some mysterious reason does not allow me to make an appointment from a mail any other way), but the appointment can take anywhere from minutes to hours to show up. If it does at all, because sometimes, the flow just does not trigger (nothing in the flow log).

 Yes, still an issue... almost november 2018... 

I test-triggered the flow... no problems (i get a notification in Teams and an object in SharePoint)

I do a flow control... no problems

I look at the history of the flow... no problems...


I get responses from the form... PROBLEMS. the flow is not triggered. Nothings ends up in teams and/or SharePoint. Come on Microsoft... get this fixed. 


I have never bought a car that takes 3 hours to start when i turn the key... 

 Yes, still an issue... almost July 2019... 

Hello together,

Also at our company we see this issue and we would need to get that resolved in order to use Flow together with Forms.


Thank you for fixing this problem as soon as possible. On our company, we often use this function - and in some FORMS ist's not so nice to wait more than 30 minutes to the mail.


Has this issue been resolved? 


@yoshihirok thank you so much your workaround. It works perfectly for me. Appreciate!!!

Meet Our Blog Authors
  • Experienced Consultant with a demonstrated history of working in the information technology and services industry. Skilled in Office 365, Azure, SharePoint Online, PowerShell, Nintex, K2, SharePoint Designer workflow automation, PowerApps, Microsoft Flow, PowerShell, Active Directory, Operating Systems, Networking, and JavaScript. Strong consulting professional with a Bachelor of Engineering (B.E.) focused in Information Technology from Mumbai University.
  • I am a Microsoft Business Applications MVP and a Senior Manager at EY. I am a technology enthusiast and problem solver. I work/speak/blog/Vlog on Microsoft technology, including Office 365, Power Apps, Power Automate, SharePoint, and Teams Etc. I am helping global clients on Power Platform adoption and empowering them with Power Platform possibilities, capabilities, and easiness. I am a leader of the Houston Power Platform User Group and Power Automate community superuser. I love traveling , exploring new places, and meeting people from different cultures.
  • Blog site: MCT | SharePoint, Microsoft 365 and Power Platform Consultant | Contributor on SharePoint StackExchange, Techcommunity
  • Encodian Owner / Founder - Ex Microsoft Consulting Services - Architect / Developer - 20 years in SharePoint - PowerPlatform Fan
  • Founder of SKILLFUL SARDINE, a company focused on productivity and the Power Platform. You can find me on LinkedIn: and twitter I also write at, so if you want some Power Automate, SharePoint or Power Apps content I'm your guy 🙂
  • I am the Owner/Principal Architect at Don't Pa..Panic Consulting. I've been working in the information technology industry for over 30 years, and have played key roles in several enterprise SharePoint architectural design review, Intranet deployment, application development, and migration projects. I've been a Microsoft Most Valuable Professional (MVP) 15 consecutive years and am also a Microsoft Certified SharePoint Masters (MCSM) since 2013.
  • Big fan of Power Platform technologies and implemented many solutions.
  • Passionate #Programmer #SharePoint #SPFx #M365 #Power Platform| Microsoft MVP | SharePoint StackOverflow, Github, PnP contributor
  • Web site – Youtube channel -