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Kudo Collector
Kudo Collector

In this blog post, you will learn how to achieve the following using the automated flow from Power Automate.
  • retrieve the files attached to the entity in Notes (annotation)
  • retrieve the queue to set as an email sender
  • adding attachments to the email entity
  • send email from Dynamics 365/CDS using bound action
The Use Case: Case office generates a successful letter and attaches as a note to the case entity. Then, the case status is updated to Approved and the Application Successful email is automatically sent out to the customer together with the successful letter attachment.