As a Chartered Tax Advisor & Chartered Accountant I am often put in a position where I am asked a question but without more information I am unable to provide an answer. My answer typically would be "Yes, I can absolutely help you with that issue, however I need to know" and then proceed to outline a comprehensive list of information requests with accompanying reasoning why each item is required before I can finalise my tax analysis. This can be quite reptitive since many customers fall into common types of tax issues. 

With Microsoft Flow I demonstrate how we can make this process much more easier and be more engaged with our clients.