11-17-2019 15:12 PM
Title: Round Robin Assignment
Description: This flow monitors a shared mailbox for a keyword and checks against a SharePoint list that contains a list of staff members to automatically pick an employee, forward the email and assign a task in Planner.
Detailed Instructions: Create a SharePoint list called TeamMembers. In addition to the included Title Column, add another single line of text column called Email. Populate this list with the name of the team member in the Title field and their email address in the Email field. Create one more SharePoint list called Counter. Create a number column called Value. Create one item in this list with 0 as the title, leave the Value blank.
Questions: I am open to answering questions about this Flow. Please ask right here as a reply.
Anything else we should know: This is particularly useful if you have leads that come in and you want to evenly distribute them to your sales team to follow up on.
Hi April, I am trying to build further condition to allocate task only to the members who are available. For this this i have added a column called "Availability" with value "Available" and "Not available" in the member list. I want flow to consider availability of members and allocate the new task among available member using "Round Robin Assignment". Please assist. I am very new to the flow so need your expert input. Thanks