An Error occurred while communicating with the cloud services. Make sure that access to the required cloud services aren't blocked and try again" getting this error while launching power automate desktop

[kailiang_cheong]

My power automate desktop faced error "An Error occurred while communicating with the cloud services. Make sure that access to the required cloud services aren't blocked and try again" getting this error while launching power automate desktop". May I know that how to fix it ?

[JamesP_MSFT]

@kailiang_cheong make sure you have whitelisted the addresses presented here: 
IP address configuration - Power Automate | Microsoft Docs,
specifically here: IP address configuration - Power Automate | Microsoft Docs

[kailiang_cheong]

O ic ,let me update my network team first, Thanks for your suggestion

[kailiang_cheong · Accepted solution]

Here is a summary of the key points of our case for your records:-
Issue: Issue with Power Automate Desktop configuration.

Closure Note: Issue has been resolved by updating “these two (2) files PAD.Designer.exe.config and PAD.Console.Host.exe.config“.

Link to refer