Cannot interact with desktop application without error message

[Ricardor]

Hi, 

Im trying to run a Desktop Software with power automate Desktop (POD), but the program is not recognize by power automate withou error message.

I try the solution for this problem, but it's not  working : https://support.microsoft.com/pt-pt/topic/cannot-interact-with-desktop-application-without-error-mes...

I uncheck the "Run this program as an administrator" in POD and in the target program - Sifarma (Little window that says Login and "senha" in the images below).

I tryed to use the POD Desktop  recorder (with and withou images recognition)  but It didn't recognize the program. I Also tryed in another programs and it worked.

For last I tryed to use mouse move and mouse click. It didn't recognize it too.

I Cliked in the little window (where it says Login and "Senha" and a put my log in and password . POD recorder didn't register anything.Trying to use mouse click in the program - Sifarma

Trying to use mouse click in the program - Sifarma

I hope someone can help me 😛

[yasunm02]

Try this:

1) First, launch the desired app with 'Run application' action under System group. In 'Application path' parameter, refer to the .exe file of the app (usually under C:\Program Files\Name of application or Program Files (x86)). It guarantees login window will be focused when you run the flow;

2) Then, try to fill the window by 'send keys' actions: login keys, tab, password keys, tab, tab, enter, or maybe using Alt+keys, since buttons appear to have shortcuts (underlined letters)

[derb]

Also I have had success with move mouse to image and then click... when an application field does not want to be recognized... 

[Ricardor]

Hi guys,

Ty for the replies, but both solutions are not working 😕

I think the program has some kind of protection against power automate or others third parties softwares. 

I tried to use a VNC connection and when I use POD in a VNC Viewer the mouse move and mouse click works on the program Sifarma.