cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Whyman
Regular Visitor

Darn App is Hiding!

I am trying to automate an app running on Windows 10.  When I attempt to record the app, no actions within the app are recorded.  When I try to send keys to the app, no keys presses are received (and nor PA error thrown). When I try to create a UI element from items in the app, no red box appears on any controls or windows within the app. Attempting to set focus window and get window properties are not successful.

 

Can windows apps hide from Power Desktop? 

 

If so, any workarounds?

If not, what am I messing up?

 

Thanks in advance for any help.

 

 

7 REPLIES 7
sakula1996
Responsive Resident
Responsive Resident

Hi @Whyman ,

 

I have few questions before we troubleshoot this issue.

 

1. How many screens are you using?

2. If more then 1, are you using the primary screen to pick the elements?

3. Are you 100% sure you're using Desktop recorder/ UI automation to pick the elements and not the Web recorder/Web Automation

 

Thanks

1. Only a single main screen.

 

3.  100% sure.  When the first failed I actually poked around the web version to see if that could trick it.  No luck.

Whyman
Regular Visitor

Moved over to a different laptop and the same script now works.  Unfortunately I need to run it on my first PC.

Is there a Windows 10 security setting that could be causing this to happen?

sakula1996
Responsive Resident
Responsive Resident

@Whyman , that's interesting.

 

Maybe background process is not running. 
Could you try restarting the machine

 

Rebooted.

 

Uninstalled Power Automate Desktop then Reinstalled.

 

Uninstalled the app and reinstalled the app.

 

Still not working.  

Whyman
Regular Visitor

I found a fix.  I need to launch Power Automate Desktop with the [as administer] setting and it works.

sakula1996
Responsive Resident
Responsive Resident

Glad to hear that.

I'm scrambling to find what's the issue. At least, I know now.

Thanks for sharing the solution 🙂

Helpful resources

Announcements
Register for a Free Workshop.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

September Events 2022

Check out all of these events

Attend in person or online, there are incredible conferences and events happening all throughout the month of September.

Top Kudoed Authors
Users online (2,338)