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JBLee
Frequent Visitor

Encountered internal server error. The tracking Id is '5ef7e816-3e76-eb11-a812-002248205d43'.

Hi,

 

When I tested one Power Automate Desktop flow triggered by another Power Automated flow, this error suddenly happens.  Can anyone advise why the error happens?  When I run the desktop flow separately, it works well without any error.

 

JBLee_0-1614131232829.png

 

6 REPLIES 6
Aidan31
Frequent Visitor

HI,

 

Did you ever get an answer to this as I am experiencing the same issue..

 

PA doesn't seem to be able to trigger the desktop flow from the cloud but there appears to be no connection issues

 

Thanks

Aidan

JBLee
Frequent Visitor

Hi Aidan,

 

I think I had to install the on-premises data gateway to set up the connection newly.

 

I hope it works.

 

Regards

JB

Anonymous
Not applicable

Hi JB

Please update us if it works by setting up the new connection with installing the on-premises data gateway. Thanks.

Aidan31
Frequent Visitor

Hi On99,

 

no the gateway did not resolve the issue, (however I would suggest using it anyway)

 

After hours on teams with ms support a conclusion could not be gathered, however i resolved this issue myself by making a copy of the flow that was failing in PAD and then triggering it from the cloud.

 

Hope this helps!

Aidan

Anonymous
Not applicable

So weird. Anyway, good to know it works by doing those actions you mentioned!

rt5
New Member

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