Encountered internal server error. The tracking Id is '5ef7e816-3e76-eb11-a812-002248205d43'.

[JBLee]

Hi,

When I tested one Power Automate Desktop flow triggered by another Power Automated flow, this error suddenly happens.  Can anyone advise why the error happens?  When I run the desktop flow separately, it works well without any error.

[Aidan31]

HI,

Did you ever get an answer to this as I am experiencing the same issue..

PA doesn't seem to be able to trigger the desktop flow from the cloud but there appears to be no connection issues

Thanks

Aidan

[JBLee]

Hi Aidan,

I think I had to install the on-premises data gateway to set up the connection newly.

I hope it works.

Regards

JB

[Anonymous]

Hi JB

Please update us if it works by setting up the new connection with installing the on-premises data gateway. Thanks.

[Aidan31]

Hi On99,

no the gateway did not resolve the issue, (however I would suggest using it anyway)

After hours on teams with ms support a conclusion could not be gathered, however i resolved this issue myself by making a copy of the flow that was failing in PAD and then triggering it from the cloud.

Hope this helps!

Aidan

[Anonymous]

So weird. Anyway, good to know it works by doing those actions you mentioned!

[rt5]

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