Showing results for 
Search instead for 
Did you mean: 
Frequent Visitor

Failure to save screenshot

I have a power automate desktop flow where I am trying to take a screenshot with the web recorder and save it to a folder. The save fails every time. Any insight is appreciated. Thanks!


Error message: 

Robin.Core.ActionException: Failed to save screenshot to file. ---> System.Runtime.InteropServices.ExternalException: A generic error occurred in GDI+.
at System.Drawing.Image.Save(String filename, ImageCodecInfo encoder, EncoderParameters encoderParams)
at Robin.Modules.WebAutomation.Actions.WebAutomationActions.TrySaveScreenshotOfWebPage(FileVariant fileName, Image image, ImageFormatEnum fileFormat, Boolean copyToClipboard)
--- End of inner exception stack trace ---
at Robin.Modules.WebAutomation.Actions.TakeScreenshotBase.Execute(ActionContext context)
at Robin.Runtime.Engine.ActionRunner.RunAction(String action, Dictionary`2 inputArguments, Dictionary`2 outputArguments, IActionStatement statement) 


2021-06-02 16_55_06-Window.png

New Member



I would recommend to use "Set variable" action to store the path. Thanks to that you will get a preview of the value through the "Variables" section located on the right-hand side. 




New Member

I'm experiencing the same issue as well. Flows have been running for months without a problem, this just started happening week of 5/30/2021

i am also experiencing this issue !

Regular Visitor

It happens because you already have a folder with the same name. To avoid it, you can use the action "if folder exists".

Helpful resources

MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

New Process Advisor Capabilities carousel.png

Read the blog for the latest news

Read the latest about new experiences and capabilities in the Power Automate product blog.

PA Survey Carousel Image.png

We want to hear from you!

If you are a small business ISV/Reseller, share your thoughts with our research team.

AI Builder AMA June 7th carousel (up on May 25th, take down June 8th) (1).png

'Ask Microsoft Anything' about AI Builder!

The AI Builder team invite you to ask questions and provide helpful answers at our next AMA.

Users online (1,549)