cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
AdithonLee
New Member

Get user profile(V2) show error office365users is in the block list. Connection.

I have Power Automate workflow that use Get user Profile (V2)
And for some user and sometimes it's shown error as below

 

So please help me to found the root cause and how to prevent this issue.

 

Thank you.

 

Error Message:

"Error from token exchange: Runtime call was blocked because connection has error status: Enabled| Error, and office365users is in the block list. Connection errors: [ParameterName: token, Error: Code: Unauthorized, Message: 'Failed to refresh access token for service: office365usercertificate. Correlation Id=5f06bdc3-66b9-48f7-9d9b-8121071e4754, UTC TimeStamp=5/12/2021 3:47:54 PM, Error: Failed to acquire token from AAD: {"error":"invalid_grant","error_description":"AADSTS700082: The refresh token has expired due to inactivity. The token was issued on 2021-02-10T19:30:47.2304590Z and was inactive for 90.00:00:00.\r\nTrace ID: 1b805b21-35dc-479a-b0e0-9b945e106c00\r\nCorrelation ID: 2e4c250d-cace-42b7-91e8-17b382349c98\r\nTimestamp: 2021-05-12 15:47:54Z","error_codes":[700082],"timestamp":"2021-05-12 15:47:54Z","trace_id":"1b805b21-35dc-479a-b0e0-9b945e106c00","correlation_id":"2e4c250d-cace-42b7-91e8-17b382349c98","error_uri":"https://login.windows.net/error?code=700082"}']"

 

103644-image.png

1 REPLY 1
Henrik_M
Super User
Super User

Wrong forum board 🙂

Helpful resources

Announcements
Microsoft 365 Conference – December 6-8, 2022

Microsoft 365 Conference – December 6-8, 2022

Join us in Las Vegas to experience community, incredible learning opportunities, and connections that will help grow skills, know-how, and more.

Top Solution Authors
Top Kudoed Authors
Users online (2,950)