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gabriel_ilx
Frequent Visitor

Hosted (preview) RPA bot groups always fail the next day

When setting up and using Hosted RPA bots by Microsoft, the machine group will work on the day it's been setup, but completely fail on the next day until I create a completely new machine group and target my flows on the new group. Anyone experience issues similar to this? The error:

 

"There's an issue starting your desktop flow. Check for errors and try running it again."

 

The error details: 

"The hosted RPA bots group could not run any flow, you may use a different one."

Screenshot 2022-09-02 082544.png

 

While it ran fine just a day ago:

Screenshot 2022-09-02 082652.png

1 ACCEPTED SOLUTION

Accepted Solutions
kenseongtan
Employee
Employee

Hey @gabriel_ilx & all, 

 

The fix has been pushed to production now. If you were facing this problem, you can create the hosted machine group, and hopefully now you won't face a failing machine group the day after.

 

Please report back if you're still facing this problem.

 

Thank you!

 

 

View solution in original post

11 REPLIES 11
gabriel_ilx
Frequent Visitor

I'm also getting "Test connection failed. Details: The provisioning of your hosted RPA bots has failed. Correlation id: 5c85cd42-05ff-4263-8805-a57d99eafb47."

gabriel_ilx_0-1662113089798.png

 

Patrick2424
Frequent Visitor

Same here. Is this a preview thing?

kenseongtan
Employee
Employee

Hey everyone, thank you for sharing your experience. We have recently fixed a bug that we believe is related to this issue. There's not much you can do at the moment, but I will drop an update here when the fix is pushed to production and hopefully this will resolve the issue. 

 

Hi! Thanks for letting us know it’s a known issue and being worked on. Is there an ETA for when the fix hits production?

kenseongtan
Employee
Employee

Hey @gabriel_ilx & all, 

 

The fix has been pushed to production now. If you were facing this problem, you can create the hosted machine group, and hopefully now you won't face a failing machine group the day after.

 

Please report back if you're still facing this problem.

 

Thank you!

 

 

Thanks! Looks like the push came through and it's working for me now.

MattJimison
Most Valuable Professional
Most Valuable Professional

The fix recently pushed by Microsoft worked for me as well - thank you.

Hi,

I am facing the same issue. After Hosted Group creation and running flow in unattended mode, everything went right. But after that the hosted group started to fail, losing the connection:

MikeAutomates_1-1671013187156.png

 

MikeAutomates_2-1671013229155.png

 

This also started happening to me again as of last week, while it had been working since 2 months ago. Just redid my Bot Group and running a flow now to see if that solves it (and stays solved). I noticed the setup and options have changed a lot, maybe that's why it broke again with older groups?

I was trying a lot of VM combinations (windows versions, vm settings,etc.), regions, etc. It always filing for me.

Hi,

Try the VM image of  Windows 11 Enterprise 22H2. I used this version and it works.

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