Hosted (preview) RPA bot groups always fail the next day

[gabriel_ilx]

When setting up and using Hosted RPA bots by Microsoft, the machine group will work on the day it's been setup, but completely fail on the next day until I create a completely new machine group and target my flows on the new group. Anyone experience issues similar to this? The error:

"There's an issue starting your desktop flow. Check for errors and try running it again."

The error details: 

"The hosted RPA bots group could not run any flow, you may use a different one."

While it ran fine just a day ago:

[gabriel_ilx]

I'm also getting "Test connection failed. Details: The provisioning of your hosted RPA bots has failed. Correlation id: 5c85cd42-05ff-4263-8805-a57d99eafb47."

[Patrick2424]

Same here. Is this a preview thing?

[kenseongtan]

Hey everyone, thank you for sharing your experience. We have recently fixed a bug that we believe is related to this issue. There's not much you can do at the moment, but I will drop an update here when the fix is pushed to production and hopefully this will resolve the issue. 

[gabriel_ilx]

Hi! Thanks for letting us know it’s a known issue and being worked on. Is there an ETA for when the fix hits production?

[kenseongtan · Accepted solution]

Hey @gabriel_ilx & all, 

The fix has been pushed to production now. If you were facing this problem, you can create the hosted machine group, and hopefully now you won't face a failing machine group the day after.

Please report back if you're still facing this problem.

Thank you!

[gabriel_ilx]

Thanks! Looks like the push came through and it's working for me now.

[MattJimison]

The fix recently pushed by Microsoft worked for me as well - thank you.

[MikeAutomates]

Hi,

I am facing the same issue. After Hosted Group creation and running flow in unattended mode, everything went right. But after that the hosted group started to fail, losing the connection:

[gabriel_ilx]

This also started happening to me again as of last week, while it had been working since 2 months ago. Just redid my Bot Group and running a flow now to see if that solves it (and stays solved). I noticed the setup and options have changed a lot, maybe that's why it broke again with older groups?

[MikeAutomates]

I was trying a lot of VM combinations (windows versions, vm settings,etc.), regions, etc. It always filing for me.

[MikeAutomates]

Hi,

Try the VM image of  Windows 11 Enterprise 22H2. I used this version and it works.