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BKAdmin01
Regular Visitor

Move mouse to text on Screen (OCR) doesn't work on Virtual Machines

Greetings,

 

I have created a desktop flow to log in a website and perform booking procedure. I need OCR to move mouse to a number on screen, which is given as input. It works on my personal laptop (Windows 10 Home) but fails on company's virtual machines (Windows 10 Pro). The other steps work well, only "Move mouse to text on screen (OCR)" fails, and there is no error given in test run, no error details given in normal run. 

Attempts: add "Focus window" and "Wait" before moving mouse action; changes screen multiplier;

"Extract text with OCR" on webpage or image file won't work too.

Please help

1 REPLY 1
Highboy
Super User
Super User

Hello

 

I know this is an old topic, but is the number you are moving to, clickable ? If it is you could get the web element, and go from there.

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