PAD Preview Initial Startup - Spinning on getting flows

[RonMcIntyre]

Hi,

I downloaded and installed PAD Preview today and currently am having the application spin incessantly on "Getting your flows..." upon app start.

I have a full, paid license for a "Power Automate per user with attended RPA" plan.

It was installed with all defaults and both the Chrome and Edge extensions were installed for both UI Flows and PAD Preview.

Since then, I have tried the following troubleshooting steps:
1) Stopped and restarted services
2) Rebooted
3) Turned off AV software
4) Uninstalled - Rebooted - Reinstalled - Rebooted

All to no avail as the same thing happens.

PAD Version: 2.0.20282.13907
Windows Version: Windows 10 Pro x64 10.0.19041 Build 19041

Any assistance would be appreciated.

Thanks!
Ron McIntyre
Montreal, Quebec Canada

[adijain · Accepted solution]

Hello @RonMcIntyre,

Sorry about this issue. Could you please make sure that your have an environment with a common data service database set up in your account? After that, please visit preview.flow.microsoft.com, make sure you are in the right environment where Attended RPA add on is enabled and navigate to My Flows -> UI Flows and create a new UI flow. (screenshot below) using Power Automate Desktop (preview). 

This should launch the PAD Preview designer for the new UI flow in the correct environment. Hope it helps. 

[RonMcIntyre]

@adijain Thank you for the quick response.

I did already have a default environment created which was used for a few PowerApps I had created ... but I decided to create a new Sandbox environment for the purposes of playing with PAD Preview.  Once I did this and followed the balance of your steps, PAD Preview opened perfectly.

Your assist is greatly appreciated.  I have marked your post as a solution.

Have a safe, and wonderful, day!
Ron