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Pavel_NaNoi
Resolver I
Resolver I

Populate text field on web text disappearing

Hey there, I'm new around here so I'm not certain whether this has been brought up somewhere else on the forum but I just simply want to report a problem that I've run into recently regarding the Populate text field on web action where it would populate a log in field on a specific website e.g. the email but then as soon as the bot switches to the next field which is the password it deletes the previous text it wrote in the email field and fails to login.

 

Now do note that this only seems to happen on specific websites as this doesn't happen on other websites that I've used this action on, so far this has happened to me on the Sage accounting & payroll website, it might be due to the insane amount of layers it has in its html code on the login page but I'm not sure. Now, I've already made a work around using OCR, but I just want to report this and hear your thoughts on this to see if there's something that could be done to fix this as this issue may crop up later in other websites where my OCR trick may not work.

 

Thanks!

1 REPLY 1
DarrelKoh90
New Member

I am facing this issue as well when inputting text on Microsoft forms.

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