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julianhoewel_95
Helper II
Helper II

Run a desktop flow when user/pc is offline

Hi guys,

we have a requirement where we want to automate the following: 
We receive an e-mail from our customers ticket-system with the associated data. Now we have to transfer the data to our own web-based ticket-system. For that I want to use a desktop flow. I want the flow to get triggered when the E-Mail arrives, then start Chrome, login in to our portal and type in the associated data. I know that this is possible, but what I want to ask is: Can this flow also be executed, or triggered, when the flow-user, for example me, is not working and the pc is offline? For that process I need to guarantee that it works 24/7. 
I couldn't really find the answer to that problem, so im very thankful for any help here!

Best regards,
Julian

1 REPLY 1
kierian
Community Support
Community Support

Hello 

you will need to plan desktop flow on pc that always online like server and you will need unattended flow license to automate flow while user not logged in

Have a good day.

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