Selecting dropdown from web application[Dynamics365]

[Shashankpuli]

Hi Experts,

Some how I was not able to capture dropdown from web application [Dynamics365].

I tried with 'Select radio button on webpage', 'Select drop-down list value on webpage' and 'Click on webpage' commands but its failing. 

Do you have any better suggestion for me. 

Thanks

S.P

[GanCW]

Try using the web recorder to record the steps 

[Shashankpuli]

@GanCW  I did and no luck

[miketran13 · Accepted solution]

Hi,

Try to find hotkeys for your functions and then using Send Keys action in PAD to achieve your goals. I have done a few processes on Dynamic and I experienced that, using Web Element isn't alway work well.

I used the combination of the Web UI element and also Send Keys to build my process.

In your cases, you can do this way: Send Tab key to locate and focus on the drowdown list, then send Enter key to open the dropdown list. Then send Down arrow key() 1,2,3,.n times to select your drowndown list item. I know it is not the best way but it does work for me.

Thanks and hope it can help you. 

Mike

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