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Jronash
Solution Supplier
Solution Supplier

UIFlowservice CPU usage

Hello all,

 

I've used PA in the cloud for quite a while, and am just testing out PA Desktop.  I like the capabilities, but I notice that it installs a service on my machine called UIFlowservice.exe that runs all the time and eats up 15% of my CPU.

 

I went into the settings and tried to set it so that PA would not run in the background after I closed it (I'm not doing any unattended flows so it doesn't need to run when I'm not using it) but the service is still there, chewing through my battery.  I can kill it using the task manager, but it comes back after a restart.

 

Has anyone else noticed this behavior?  Anything I can do to stop it?

 

Thanks.

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Jronash
Solution Supplier
Solution Supplier

I put in a ticket, and Microsoft confirmed that they observed this behavior in a number of other user's machines as well.  They filed a report to get it fixed.

 

In the meantime, if you stop the service in Task Manager rather than trying to end the task, it will not come back by itself.  So I'm doing that to save my battery until the fix is released.  Thanks for the help.

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5 REPLIES 5
MichaelAnnis
Power Participant
Power Participant

Add a command prompt to kill PowerAutomate.exe or whatever it is at the end of each bot. 

Pstork1
Dual Super User III
Dual Super User III

I'm not seeing the CPU drain you are from UIFlowService.  Mine is usually at around 0.1% even when I'm editing a Desktop flow.  You might want to try removing and re-installing it.  What OS are you running PA Desktop on?



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Jronash
Solution Supplier
Solution Supplier

I'm running it on Windows 10 Enterprise.  Already removed and re-installed - also tried installing under another user.  Same situation each time.

Pstork1
Dual Super User III
Dual Super User III

Then I think you will need to open a support ticket with Microsoft.  I don't think that is the expected CPU load for that background service.



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Jronash
Solution Supplier
Solution Supplier

I put in a ticket, and Microsoft confirmed that they observed this behavior in a number of other user's machines as well.  They filed a report to get it fixed.

 

In the meantime, if you stop the service in Task Manager rather than trying to end the task, it will not come back by itself.  So I'm doing that to save my battery until the fix is released.  Thanks for the help.

View solution in original post

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