cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
mcarleton
New Member

Update an existing Planner Task with an email with the same subject or conversation ID

We have customers that request training and we may have 20 emails back and forth until the training is complete. I want to do the following: 

  1. An email comes and we will place it into a folder:
    1. Inbox | Custom Course
      1. If this is the first time an email comes in with that subject line or conversation ID
        1. YES - Create new Planner Task
        2. No - Update the existing Task 

Can someone help me figure this out. I can get a task created but I can't figure out how to update an existing task. 

1 REPLY 1
yasunm02
Solution Sage
Solution Sage

Hi @mcarleton 

I can be wrong, but your flow refers to Power Automate (the web option), not Power Automate Desktop. I believe you'll get better luck and more answers in 'Building Flows' forum.

Helpful resources

Announcements
UG GA Amplification 768x460.png

Launching new user group features

Learn how to create your own user groups today!

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

Welcome Super Users.jpg

Super User Season 2

Congratulations, the new Super User Season 2 for 2021 has started!

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Top Solution Authors
Top Kudoed Authors
Users online (1,725)