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MohamedHaddad
New Member

powerautomate desktop error cloud

We changed the microsoft password and since then we can no longer use power automtate desktop or run flows.
We have this error message when launching powerautomate desktop: an error occured while communicating with the cloud services . Make sure that access to the required cloud services aren't blocked and try again.
also knowing that we have a microsoft virtual machine.
we also have this error message on powerapss: One or more commands are not available due to the privileges you currently have for this environment.

Any help please?

5 REPLIES 5
turfpro111
New Member

On June 20, 2022 I too received this message and can't sign in to Power Automate Desktop. There's no record of IT blocking my access to cloud services. Please help!

Please follow the below steps:


1. Uninstall 'Power Automate Desktop' from Control Panel > Programs > Uninstall a Program
2. Open File Explorer and navigate to %localappdata% >Microsoft and delete 'Power Automate Desktop' folder.
3. Also, navigate to %programdata% > Microsoft and delete 'Power Automate Desktop' folder.
4. Re-start your machine.

Download and Reinstall the PAD using: https://go.microsoft.com/fwlink/?linkid=2102613

Thanks

Ankesh

@turfpro111 Could you please check this https://powerautomate.microsoft.com/en-au/blog/flow-microsoft-com-is-moving-to-make-powerautomate-co...

 

You need to make sure firewall rules are updated or things might break.

 

Cheers,

Ankesh

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This did it for me!

Ankesh_49
Super User
Super User

@justicemiller  

 

Awesome!!

 

Cheers,

Ankesh

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