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Add the From field on the action “Send Approval email”

Add the From field on the action “Send Approval email” like the "Send email" Action

Status: Completed

You can now customize who the Approval appears from - read more here:

Regular Visitor

@Laskewitz I saw the example by @Sunay but the customer wants to use the Approve / Reject buttons in the email (Adaptive Card). Is there some way to do this?









@rajpamamull No there's no way to change that. The only way to do that is to create your own adaptive card and send that separately as @Sunay said in his comment. I can imagine your client wants that without the steps Sunay explained in his comment, but it is seriously not a good idea. If they would implement this, everyone would be able to send an approval email as someone else. How would the CEO of your client feel when everyone is sending approval requests out of his name? That's not something he would want.


I have multiple clients who I explained the same thing, and they don't mind this solution. So maybe it's a good idea to talk to your client and explain this. I'm sure they'll understand if you explain the security risk.

Regular Visitor

Having read @Sunay comment I have to agree with the logic and feel this will be easy to explain to clients.

Regular Visitor

Hi @Laskewitz 


The customer is asking for the From address to be a designated address such as Not a runtime configurable From address  - this would clearly be bad.
If it could work like the O365 Outlook send email action where a connection to the From email account can be setup (requires authentication) by the workflow owner/developer this would suit or something similar




I just added a video to my YouTube channel where I send an approval via a shared mailbox instead of the Microsoft Flow standard email address. I hope in the future we can also add the actionable message to the email, but for now, we'll have to do with a simple email.

New Member

Has anybody figured out how to use an adaptive card (or other methods) so that the email is actionable just like the "real" approval request is? Same as others, we do not want to click on a link in the mail to approve/reject a request, we want the email to be identical  (or very similar) to the email sent by "Microsoft Flow" , we are also using a shared mailbox to send the email.

Helper I

it will be nice if we have from field in start and wait approval. currently we are getting approval email from this could be security risk for some organization.

New Member

How To Remove Date Created in approval flow