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Approval Email/Email with Options for Shared Mailbox

We have the ability to Send an email from a Shared Mailbox - this should extend to approval emails and emails with options.

Status: Under Review

Hi - we are evaluating how we can enable this scenario. Thank you for the suggestion.

Comments
Regular Visitor

Yes , please add this idea.

Advocate I

I am able to start an approval when setting the assigned user to a user account in Office 365.

 

I am unable to do this when sending to a shared mailbox, and it would be extremely useful for our needs.

 

Whether this is just an error however I cannot find anything online about this, or hasn't been implemented it would be very good I suspect for more than just my needs.

 

Hopefully you see this and think so as well!

 

Thanks

 

Sam

Frequent Visitor

I am noticing the same.  Is this a bug or something that isn't yet availble in Flow?  Just looking for an update.  Please advise. 

Advocate I

I haven't heard anything as of yet, still waiting on a response unfortunately. If there was a way to boost this post it would be extremely useful, this is something we would still benefit from.

Anonymous
Not applicable

Same issue here!

Anonymous
Not applicable

Same here, is it supported?

Anonymous
Not applicable

Update from my side: I think the issues lies in a lack of a Subscription for the Microsoft 365 Pack for our shared mailbox. At least that's my best guess. I haven't treid buying a license for the shared inbox yet though..

Power Automate
Status changed to: Under Review

Hi - we are evaulating how we can enable this scenario. Thank you for the suggestion.

Power Automate
Status changed to: Under Review

Hi - we are evaluating how we can enable this scenario. Thank you for the suggestion.

Skilled Sharer

Yes required. Workflows are sent on behalf of a company. The requestor should not be an individual for corporate workflows. If unavoidable there should be the option to hide the Requested By text in the Approval email.