I am able to start an approval when setting the assigned user to a user account in Office 365.
I am unable to do this when sending to a shared mailbox, and it would be extremely useful for our needs.
Whether this is just an error however I cannot find anything online about this, or hasn't been implemented it would be very good I suspect for more than just my needs.
I haven't heard anything as of yet, still waiting on a response unfortunately. If there was a way to boost this post it would be extremely useful, this is something we would still benefit from.
Update from my side: I think the issues lies in a lack of a Subscription for the Microsoft 365 Pack for our shared mailbox. At least that's my best guess. I haven't treid buying a license for the shared inbox yet though..
Yes required. Workflows are sent on behalf of a company. The requestor should not be an individual for corporate workflows. If unavoidable there should be the option to hide the Requested By text in the Approval email.
Hi - we are evaluating how we can enable this scenario. Thank you for the suggestion.