I am able to start an approval when setting the assigned user to a user account in Office 365.
I am unable to do this when sending to a shared mailbox, and it would be extremely useful for our needs.
Whether this is just an error however I cannot find anything online about this, or hasn't been implemented it would be very good I suspect for more than just my needs.
I haven't heard anything as of yet, still waiting on a response unfortunately. If there was a way to boost this post it would be extremely useful, this is something we would still benefit from.
Hi - we are evaluating how we can enable this scenario. Thank you for the suggestion.