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Approval Flows: Allow more options than "Approve", "Reject"

I've started using Approval Flows and noticed that there is no option to manually escalate an Approval, only way to do that currently is via time-out.


Also it would be useful to have more than just the "Approve" and "escalate" options i.e. a third could easily be "Escalate" or whatever the Flow requires.


I also looked at the Outlook Office 365 Flow and while that allows you to have more than the "Approve" and "Reject" options, there is no option to add Comments.


So we're left with two unstaisfactory options i.e. use a Flow that allows comments, or use a Flow that has more than the "Approve", "reject" option.

Status: Completed

Custom response options are now available!

Learn about them here: Introducing Custom Response Options for Approvals


New Member

I agree for more approval options.


When I flag an email, I want Flow to create a task in Planner and affect a custom category : Priority 1, 2, 3 or 4.

Using approval flow with a set of 4 options would be great : I could choose directly the right Priority.

Frequent Visitor

Is there an update on adding custom approval options?

Kudo Kingpin

There already is another email template that lets you add in what options you want the selection criteria to be - you want to look for "send email with options" - then input what options you want visible under "user options" 

Power Automate

I'm happy to announce that you can now provide custom response options in approvals!

Learn about them here: 

Kudo Kingpin

Hi @Karan_MSFT I tried clicking on the link but it returned a 404 error message? 

Frequent Visitor

@Karan_MSFT .. please let us know when the link has been fixed.  Very excited about the new developments.  Thank you!

Power Automate
Status changed to: Completed

Custom response options are now available!

Learn about them here: Introducing Custom Response Options for Approvals


Power Automate

@Basic_User007, @Kacie_Reeves83: Sorry that you're not able to view the post.

Can you try copy-pasting the URL in a new browser tab and see if that works?

Kudo Kingpin

@Karan_MSFTthank I can view it now. All we need next is the markdown or HTML formatting of tables for approval emails then we are really cooking with gas. Any progress on these items at all? 

Regular Visitor

Hello @Karan_MSFT ,


Thank you implementing this functionality. It definitely adds a lot of value and has helped us to achieve a functionality which was previously implemented using 'send email with options'. I do have a query regarding this though. If possible could you please share more information around the licensing for this. We have a flow free license in our tenant but are still able to add this action into an existing flow even though it says 'premium' in the brackets. Is this the expected behaviour moving on or do we need to acquire a plan 1 or plan 2 license for this? If so, do we need license for all users or just for the user who authors/creates the flow?(username used for connections)


Thanks in advance,