cancel
Showing results for 
Search instead for 
Did you mean: 

Assign to Group

We're currently implementing an automated ticket creation Flow that triggers when a specific Microsoft Form has a new response. It is connected via my admin account's API key. There doesn't seem to be an option to assign the ticket to a group, just a responder. I see in the API docs that this is already an option, just not an available field in the Create a Ticket action in Flow. Searched to see if someone else submitted this request already and was surprised to see that it seems nobody has, so here I am.

 

Thanks

Status: New
Comments
abitely
Regular Visitor

almost a year after your post, i'm encountering a similar issue. I'm new to flow and was honestly dumbstruck to find that you cannot assign a flow item/task to a group, only to specific users. Any time my group changes, I now have to update ALL of my flows. Ridiculous! Poor design! Please address soon!