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Change sender of Flow Approvals

We need an option to change the sender address of the Flow approval emails. These are currently always sent from "maccount@heraeus.com" and this cannot be changed. 

 

"Email with options" is not an option as we need the functionality of tasks, reassign, etc.

Approvals without sending the standard email is no workaround as we lose the functionality of easy approvals via email with buttons on the smartphone.

 

A field to define the sender adress is required for the approvals like it is in the step "send mail from a shared mailbox".

Status: New

hopefully we will see it in future

Comments
rajpamamull
Regular Visitor

Yes this is urgently required as the business users do not want to see it's from "Microsoft Flow". Any updates?

This should definitely be configurable.

 

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hp
Regular Visitor

completely agree. Especially as there might be different processes that issue such approvals actions so to change the sender is absolutely helpful. 

jkibler
Frequent Visitor

I too would greatly appreciate this. Approvals are wonderful, but as I demo'd them to users they immediately asked to configure the approval email so it looks like it actually belongs to our company. Let the approvals be more user tailored please!

BillLIl
Regular Visitor

HI,

Anyone have any updates on this?

Getting an email from "Flow" is not ideal or acceptable as a business solution.

 

SPDevelKMT
Advocate V

Many flow approvals are being ignored because the from address is external.  It is a must to have the from address be changed manually!!!!!!!!

Fidoly
New Member

As enterprises start seriously deploying flow approvals, the need to maintain corporate branding is a must.   Using Microsoft Flow <maccount@microsoft.com> is not an option.   Also note that Flow was rebranded to Power Automate in November 2019, could this mean that the approval notification is being overlooked?

 

Please allow us to use our own branding for Power Automate Approvals.

 

Thank you.

roodunn
New Member

We need to carry out tenant name.  We are not Microsoft.  Thanks!

Anonymous
Not applicable

is becoming a need for companies because the mail are confused with possible phishing

MarioContreras
Advocate I

Besides changing the sender email address to a corporate address and more branding options, the tracking information should be in the footer as it is with the Flow chat in Microsoft Teams.

 

MarioContreras_0-1615222788666.png

 

Instead of

MarioContreras_1-1615222903249.png

 

ellix
Regular Visitor

Anticipating.