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Change the Requester for approvals

I have a flow that I created and shared with others. This flow monitors a generic email and sends an approval when an email comes in. The approval email says I am the one requesting approval. I would like to change that to show the generic email is requesting approval. 

 

UPDATE: I see you can now change the Requestor, but the "Created by" still shows with my name, and that cannot be changed.

Status: New
Comments
mod1978
New Member

yes please. make it changeable.

 

Thanks

VictoriUsMx
Regular Visitor

Please! proceed with this improvement.

Notifications looks unprofessional with  the name of someone else not related during the process flow .

 

Thank you

VJ

Mikko_Martinez
Frequent Visitor

no acknowledgement from staff? 😞

 

or maybe make it look less obvious or relocate it at the bottom??

CharlesS
Kudo Commander

This issue seems like it could be a quick fix and it has very many votes!

 

Approvals are often initiated by flows designed by IT staff, why would we want the maker's email to be shown on the approval, makes no sense 😞

MarioContreras
Advocate II

Although it might sounds as a easy change, it isn't. It has technical implications, as the approval email contains an adaptive card, and Outlook actionable messages (adaptive cards) have security measures to prevent misuse, so having Power Platform impersonating someone with an interactive email (with code), it could have potential security risks.

 

Perhaps we won't see this feature implemented.

CharlesS
Kudo Commander

@MarioContreras : I understand those security implications and the complexity of dealing with those. However, many if not most users would be satisfied with the ability to simply hide the "Created By" line from the approval email/Teams card...

 

This is evidenced in the update provided in the idea body text:

UPDATE: I see you can now change the Requestor, but the "Created by" still shows with my name, and that cannot be changed.

David_Allen
Regular Visitor

Totally agree with @CharlesS ; the technicalities are no excuse for a poor and confusing user interface.

RandallWilliams
New Member

Tired of waiting for this bug fix.  Is there another app we can use?