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Cherwell Service Management support

Hi!

It would be really cool if Flow could support Cherwell Service Management. I'd personally be interested in the following capabilities:
1. Ability to react on new tickets getting assigned to me
2. Ability to interact with tickets, i.e. adding notes, place on hold, redirect to other queues, tag them as resolved, etc.

 

Thanks!

Status: New
Comments
Advocate II

Adding connectors, Flow and PowerApps to Cherwell is a wonderful idea.  Our company just started implementing Cherwell so I'm sure we could find use for it.

Advocate II

Indeed

New Member

Flow connector to Cherwell will be very helpful.

New Member

Please get this added!

Advocate I

This would be IDEAL.  I am looking at a barcoding solution made with Powerapp and sync to Cherwell for updating found CI information.

 

New Member

Hi team,

 

I am a freelance person for Cherwell with commited date and time.

Mostly I am supporting for American based companies.

If anyone interested please reach ganpatiavinash@gmail.com

 

Thanks

Avinash

Helper V

Yes please, would be very useful

New Member

Cherwell - Flow Integration would be most helpful, particularly if an IT organization is using Flow for project management platform integration.