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glober

Cherwell Service Management support

Submitted by Advocate I on ‎02-03-2017 04:32 AM

Hi!

It would be really cool if Flow could support Cherwell Service Management. I'd personally be interested in the following capabilities:
1. Ability to react on new tickets getting assigned to me
2. Ability to interact with tickets, i.e. adding notes, place on hold, redirect to other queues, tag them as resolved, etc.

 

Thanks!

Status: New
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8 Comments (8 New)
Comments
boydsi
Advocate II
Advocate II
‎05-26-2017 09:46 AM

Adding connectors, Flow and PowerApps to Cherwell is a wonderful idea.  Our company just started implementing Cherwell so I'm sure we could find use for it.

amac44
Advocate II
Advocate II
‎11-15-2017 04:39 PM

Indeed

vkanithi
New Member
‎05-03-2018 12:03 PM

Flow connector to Cherwell will be very helpful.

Mexo
New Member
‎07-26-2018 07:23 AM

Please get this added!

stevenls
Helper IV
Helper IV
‎10-22-2018 05:49 PM

This would be IDEAL.  I am looking at a barcoding solution made with Powerapp and sync to Cherwell for updating found CI information.

 

Avinash99
New Member
‎12-25-2018 09:23 PM

Hi team,

 

I am a freelance person for Cherwell with commited date and time.

Mostly I am supporting for American based companies.

If anyone interested please reach ganpatiavinash@gmail.com

 

Thanks

Avinash

Anonymous
Not applicable
‎07-29-2019 04:53 AM

Yes please, would be very useful

Anonymous
Not applicable
‎07-10-2020 08:24 AM

Cherwell - Flow Integration would be most helpful, particularly if an IT organization is using Flow for project management platform integration.