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Cherwell Service Management support

Hi!

It would be really cool if Flow could support Cherwell Service Management. I'd personally be interested in the following capabilities:
1. Ability to react on new tickets getting assigned to me
2. Ability to interact with tickets, i.e. adding notes, place on hold, redirect to other queues, tag them as resolved, etc.

 

Thanks!

Status: New
Comments
boydsi
Advocate II

Adding connectors, Flow and PowerApps to Cherwell is a wonderful idea.  Our company just started implementing Cherwell so I'm sure we could find use for it.

amac44
Advocate II

Indeed

vkanithi
New Member

Flow connector to Cherwell will be very helpful.

Mexo
New Member

Please get this added!

stevenls
Helper II

This would be IDEAL.  I am looking at a barcoding solution made with Powerapp and sync to Cherwell for updating found CI information.

 

Avinash99
New Member

Hi team,

 

I am a freelance person for Cherwell with commited date and time.

Mostly I am supporting for American based companies.

If anyone interested please reach ganpatiavinash@gmail.com

 

Thanks

Avinash

Anonymous
Not applicable

Yes please, would be very useful

Ethankillgore20
New Member

Cherwell - Flow Integration would be most helpful, particularly if an IT organization is using Flow for project management platform integration.