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Cherwell Service Management support

Hi!

It would be really cool if Flow could support Cherwell Service Management. I'd personally be interested in the following capabilities:
1. Ability to react on new tickets getting assigned to me
2. Ability to interact with tickets, i.e. adding notes, place on hold, redirect to other queues, tag them as resolved, etc.

 

Thanks!

Status: New
Comments
Level: Powered On

Adding connectors, Flow and PowerApps to Cherwell is a wonderful idea.  Our company just started implementing Cherwell so I'm sure we could find use for it.

Level: Powered On

Indeed

Level: Power Up

Flow connector to Cherwell will be very helpful.

Level: Power Up

Please get this added!

Level: Power Up

This would be IDEAL.  I am looking at a barcoding solution made with Powerapp and sync to Cherwell for updating found CI information.