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D365 for Call Intelligence | Automatically Upload Call Records

Hello Microsoft, 


I have been doing an R&D on D365 AI for sales | Call Intelligence from last month or so, have explored Call Intelligence in Sales Insights app and i would say it's really a blessing to sales managers. 


Out of my curiosity would like to Suggest an Idea that it would be great if you guys can create a flow which automatically creates call recording after call ends and send  created recording to Sales managers. 


Eg: Sales Representative is on call with Customer using Teams app, after call gets ended recording of the same should be created and sent to the sales managers for history/evaluation purpose and uploaded in Azure Blob so that Managers don't have to manually upload recordings to get the insights.


Best Regards,

Kishan Modha
Software Engineer, Dynamics CRM

Synoptek LLC


Status: New