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Forward Email from shared mailbox when a category is applied

When having a primary shared mailbox such as info@company we can receive various types of correspondence which can be hard to automatically forward based on subject line / body text. 

 

It would be good to have the ability to have a trigger for outlook where emails are forwarded when a category is applied.

 

A use case for my organisation would be that we have a group of officer who manually check and categorise emails. once categorised, power automate picks up per category and forwards to our records management system with relevant email commands pertaining to that type of correspondence to automatically register.

Status: New
Comments
VictorIvanidze
Resident Rockstar

Hi Steven, that's possible. If you are interested in commercial development, contact me directly.