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Need a means for documenting CRM processes (dialogs and workflows)

Author Name: Karla Keeney

*** Needed for all versions of CRM going forward ***

I have found no good way to document a dialog or workflow process.
We try to put pertinent info in the step descriptions, but you can't even easily capture a list of the steps to review.

Need a way to capture or print a list of the steps, along with any step parameters.

Status: New
Comments
Regular Visitor
Status changed to: New
 
Advocate II

I have the same issue with documenting flows in general. Although you can enter comments in each section and rename triggers and actions to make them more descriptive there is no good method that I have found to capture all the information.