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Office 365 Outlook - Move an email on a shared mailbox

It would be great to add an action for Office 365 Outlook that would automate moving emails on a shared mailbox to other folders within the same shared mailbox. Where we could:

 

  1. Select a shared mailbox.
  2. Enter Message Id (using dynamic content).
  3. Select a folder within the selected shared mailbox to move message to. 
Status: Completed

The "Move email (V2)" operation in the Office 365 Outlook connector now supports a shared mailbox address. 

Comments
New Member

Hi , 

 

It should be really usefull;

We automated a flow to automatically move attachement into specific on Premise directory from email received into a Share Mail Box but we can't move the mail into an other Mailbox directory to let the user know that it has been correctly processed.

Anonymous
Not applicable

Rather than a piecemeal approach I would like to see logical groups of functionality implemented.

 

I need "Move an email (in a shared mailbox)" but I also need

"Get emails (in a shared mailbox)",
"When an email is flagged (in a shared mailbox)",

"Get attachment (from a shared mailbox)".

 

Would I need to raise individual requests and get sufficient support for each? It could take years given that this request is currently 9 months old and is still marked as "New" so is not even being considered yet.

Regular Visitor

Yes. I want to do exactly this. 

New Member

After some trial and error, i've found a workaround.

 

My flow now reads an email, handles it and then moves it in either an _error or _processed directory.  This all in a shared mailbox.

 

Using the 'move email' step.

But beware, this step will only show folders in your 'flow-user-account', unless you open the 'folderlist' on the trigger 'When a new email arrives in a shared mailbox'.

 

So:

  1. edit flow
  2. edit trigger 'When a new email arrives in a shared mailbox'
  3. open folder list in trigger (which will load the shared mailbox folder list)
  4. now open folder list in the move email step (which will now show the shared mailbox folder list)

So all in all; it seem that the move-email step is bugged in that it loads the user-account list instead of the trigger-account

Frequent Visitor

@Evert0001  Fantastic find.  I  was able to get this to work!  Thanks for posting.

Regular Visitor

@Evert0001  I tried this using Move email (V2) with no success - it only looked into my main email account not the shared mail box.

Regular Visitor

This is a much needed feature as most processes subject to automation will be run on shared mailboxes instead of personal mailboxes.

 

However you could turn your shared mailbox into a mailbox enables system account instead. Use that account to create and manange the Flow and just manage the non-people mailbox as your own.

New Member

Thanks to @Evert0001 - move Email to shared malbox Folder works for me too. But I had to use different folder names in the shared mailbox. It seemes that moving to eg. Archive-Folder failes because this folder exist in my own Mailbox.

Power Automate
Status changed to: Completed

The "Move email (V2)" operation in the Office 365 Outlook connector now supports a shared mailbox address.