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Send email with options add comments

We need the ability to send email to outside our organization for approval.  Therefore we could not use the "Start the approval" flow as it is limited to emails within the tenant;  we had to use "Send email with options "; However, this flow has no opportunity for the approver to provide comments. Would be nice to have this feature as any approval process must have a comment bucket.


Status: New
Frequent Visitor

It would also be very nice if the Email Body can be modified. and the header text of " Request input" can be removed for a better email view

Regular Visitor

This option is very much needed with email with options.

Frequent Visitor

Our company policy doesn't allow the email sent from and send emails with options is the only option that we can use to send approval via email.


Therefore, with comments under rejection will be extremely helpful to us.


Thanks a lot.

Not applicable

This feature would be really great. We currently use the "Send Email with Options" to send out internal emails for approving invoices.


The standard "Approval" email which allows approvers to provide a comment does not suit our workflow, as it does not allow attachments or HTML formatting. On the other hand, "Email with options" allows us almost unlimited flexibility in the formatting of the emails and allows attachments to be sent. Unfortunately, our current workflow is limited by the lack of the ability to provide a comment when responding. This would be a major enhancement.


Alternatively, we would of course consider using the standard "Approval" email, but only once it allows full flexibility in HTML design (it is currently limited to Markdown) and the ability to add attachments.

Regular Visitor



The ability to capture comments with the "send an email with options" is a needed development. Approval Connector only works for those inside your Org Tenant account and doesn't work for those outside your tenant account. 


I have flows set up that send clients proofs off of Sharepoint Lists and document libraries where we send them attachments that need an approval status. If the client rejects or needs revisions to the proof, they can't submit a comment letting us know why they might have rejected or what the revisions are. So they end up send additional emails that get lost in group mailboxes or the approval status never gets updated to reflect that they need additional revision. 



New Member

This is still needed please, either adding externals to the Approval module or comments in the Send email with Options for Outlook. Thanks!

Not applicable

Any updates on this?

Frequent Visitor

August 11, 2021...there has to be movement on the send an email with options AND comments. 


Anyone out there in Microsoft want to share plans on this much needed functionality?

Super User

Really need this. My client cannot use the Approval action but needs to respond with comments. 

Regular Visitor

Needing these features! Adding these two features would be a tremendous help in creating an approval flow solutions!