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Sync Zendesk Tickets to Sharepoint list

We would like to sync our open tickets in zindesk to a site in sharepoint. all our big customers have a site on our own sharepoint site and it would be nice to see how many open tickets they have. and when we click on a ticket get directed to that ticket in zendesk

Status: New
New Member

This should be possible today.  You may need to create a column in the SharePoint list for the URL and dump the url field into it from Zendesk however as I believe the native SharePoint item hyperlink references the SharePoint list item itself.

New Member
Regular Visitor
Could you upload a higher res image please, its kind of blury

If this works that would be great!
New Member

Reference the image here.  You should be able to zoom in for better quality.

New Member

Hi,casey_jackson I read you comment but it not worked . Zendesk_to_Share_Point_Lista3128143b57e57ca.jpg

Any one give me trick. Look the screen shot - web image

Regular Visitor

Hi, I did manage to make aflow that creates a new item in a sharepoint list with the details of the zendesk tickets!


But updating it is a different ballgame. a new flow starts when a zendesk ticket is modified. it wil do the 'update item' action in sharepoint but then it will need to know what item in the list to update... as I cannot add a condition other then the sharepoint list ID (I schould be able to use 'ticket ID' from zendesk) it just creates a new item eacht time a ticket is modified...