Showing results for 
Search instead for 
Did you mean: 

approval and email with options - capture who is actually clicking the buttons in the email


Add the functionality to

capture who actually has clicked on the button in the email of an "approval flow" or an "email with option flow"
(add field "EmailAddress of ActingUser" to dynamic content)



In "email with options", it is possible to capture via dynamic content "SELECTED OPTION" only

In appproval flows, it is possible to capture to whom the approval note was send.

In both cases it is impossible to determine, who actually clicked


UseCase / opportunity beyond current functionality:

In my organisation, people frequently delegate approvals and forward requests for actions. 

Today, we can't easily track who the actual actor is that clicks on the buttons.


The above will enable to capture these delegations easily.


thanks for speedy implementation and broad community suppport.

Status: Planned

We do plan on logging the full history of delegation for Approvals. We do not plan on doing this for the other action (send email with options). However, we plan on adding custom options to the Approval connector actions (see here), which should accomplish this same scenario.

Level: Power Up

The new approval can capture the approver. Please add this very important feature to  "send an approval email" also. 

Level: Powered On

Hi @MR, thank your for the idea request. Can you provide more information, e.g. screenshots? Based on your short description I don't fully understand what you are looking for.

Level: Powered On

When the approval email is sent to multiple people and the response id captured, there is no way to capture who has approved it. Identifying the approver user and updating the infformation back to backend is mandatory.

Level: Powered On

I also need this. This would be similar to how it works on the approval workflow. If the user could add comments too, that would also be great.

Level: Power Up

This would be a great feature to have as the Approval Email doesnt allow the text of the response to be cahnaged.