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email address of (external) sender of message to a MS Teams channel is currently missing at trigger "When a new channel message is added" (and should be added)

At the trigger "When a new channel message is added" of Microsoft Teams the sender of the message (his email address) is currently not returned (when the message is a external mail) and therefore cannot be used in later actions.

The trigger only returns the name of the user (from.user.displayName) if it is a internal/known Teams user.


We are using the channel as a kind of ticket system where external users can send emails directly to a teams channel and the flow automatically creates a task in Planner, etc. Unfortunately, the information of the external sender of the message (his email address) is not available here.


Please add this useful information to the existing trigger!

Thanks in advance!

Status: New