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Ewoud
Level: Powered On

App not showing badges

Hi there,

 

We are using the mobile app on iOS for approving requests. When a new approval request is sent, then the badge doesn't appear. When opening the app, the approval request is there.

 

The badges are enabled in the settings of the app.

 

Any ideas why badges aren't working?

 

Regards,

Ewoud

2 REPLIES 2
Community Support Team
Community Support Team

Re: App not showing badges

 

Hi @Ewoud ,

 

Have you given the Flow app permission to notify and display notifications?

Please consider reinstalling the Flow app and give the Flow app sufficient permissions during installation so that notifications can be displayed.

If none of the above actions work, please let us know.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Ewoud
Level: Powered On

Re: App not showing badges

Hi @v-bacao-msft ,

Thanks for your reply.

Yes Notifications are enabled. Badges are also enabled.

I have tested this with my account and the account of 2 collegues. But unfortunately the badges do not show.

Regards Ewoud

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