cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Mohan_s_m
Advocate I
Advocate I

Flow mobile app - Approve notifications shown only from default environment

We have a flow in an non-default environment, when an approval task is assigned to end users, the flow mobile app does not show the notification unless we grant access to the environment to end users and advise users to change the environment setting in the mobile app.
We would like to display task notification to end users from all environments  and restrict access to the environment. Is it possible ?

1 ACCEPTED SOLUTION

Accepted Solutions
v-yuazh-msft
Community Support
Community Support

Hi @ Mohan_s_m,

 

Firstly, it’s impossible to assign Approval to user who don’t access to the environment which contains the Approval flow. so if you should grant access to the environment to the approver.

 

Secondly, I have made a test on my side , if the approver is access to the environment, he would receive the notification no matter which environment his mobile app is in. however, if the approver receive the notification when he is in another environment, and he did not immediately approved, then he can only enter the environment which the approval flow in for approval the flow.

 

 

Regards,
Alice Zhang

View solution in original post

2 REPLIES 2
v-yuazh-msft
Community Support
Community Support

Hi @ Mohan_s_m,

 

Firstly, it’s impossible to assign Approval to user who don’t access to the environment which contains the Approval flow. so if you should grant access to the environment to the approver.

 

Secondly, I have made a test on my side , if the approver is access to the environment, he would receive the notification no matter which environment his mobile app is in. however, if the approver receive the notification when he is in another environment, and he did not immediately approved, then he can only enter the environment which the approval flow in for approval the flow.

 

 

Regards,
Alice Zhang

View solution in original post

Helpful resources

Announcements
MPA_User Group Leader_768x460.jpg

Manage your user group events

Check out the News & Announcements to learn more.

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

Welcome Super Users.jpg

Super User Season 2

Congratulations, the new Super User Season 2 for 2021 has started!

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Users online (1,105)