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AaronKGumbs
New Member

Stuck in Authentication Loop for Personal Account

Hi,

 

When attempting to log into Power Automate on the mobile I get stuck in an authentication loop where I successfully log in, receive the 'Getting Things Ready' animation, and then get taken back to the sign in screen. It works for my corporate account but on this particular device I want to use my personal (@outlook.com) account instead. After looking at other posts on here, none of the following troubleshooting steps have worked:

 

  • Re-installing Power Automate
  • Re-installing the Microsoft Authenticator
  • Trying to use my password instead of the Authenticator 
  • Switching to GCC.
  • Force Stopping the app/removing temporary data

 

I am using a Samsung Galaxy Note 10 Lite with version 2.36.0 last updated on 30th October 2019 with no further updates available.

 

Any help to break this loop would be greatly appreciated.

1 REPLY 1
shalem120kjh
Frequent Visitor

Hi, any updates on this one? 

I'm facing the exact same problem with my personal outlook account + Authenticator

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