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Stuck in Authentication Loop for Personal Account



When attempting to log into Power Automate on the mobile I get stuck in an authentication loop where I successfully log in, receive the 'Getting Things Ready' animation, and then get taken back to the sign in screen. It works for my corporate account but on this particular device I want to use my personal ( account instead. After looking at other posts on here, none of the following troubleshooting steps have worked:


  • Re-installing Power Automate
  • Re-installing the Microsoft Authenticator
  • Trying to use my password instead of the Authenticator 
  • Switching to GCC.
  • Force Stopping the app/removing temporary data


I am using a Samsung Galaxy Note 10 Lite with version 2.36.0 last updated on 30th October 2019 with no further updates available.


Any help to break this loop would be greatly appreciated.

Frequent Visitor

Hi, any updates on this one? 

I'm facing the exact same problem with my personal outlook account + Authenticator

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