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abraxas85
Level: Powered On

Unable to sign in power automate android app

I can sign in office365 web.
But cannot on android app.
I tried many times.
There is a message like that.
An error has occured, try it again or sign in another account.
I ask help to solve it.
1 ACCEPTED SOLUTION

Accepted Solutions
Administrator
Administrator

Re: Unable to sign in power automate android app

Hey there!
Thanks for posting!

Please try deleting and then re-installing the app on your phone and then try to log-in again.

This should help to fix your issue. If this doesn't fix it, it might be an issue related to your Power Automate Environment DLP and you would need to contact your system Admin to gain permission.

Please report your findings back to this post so that we can mark it once it is solved!

 

Cheers!

 

-Gabriel
Microsoft Power Automate Community Manager
Are YOU a member of your local Power Automate User Group?
Fill out This Form to claim your Community User Group Member Badge!

View solution in original post

7 REPLIES 7
Administrator
Administrator

Re: Unable to sign in power automate android app

Hey there!
Thanks for posting!

Please try deleting and then re-installing the app on your phone and then try to log-in again.

This should help to fix your issue. If this doesn't fix it, it might be an issue related to your Power Automate Environment DLP and you would need to contact your system Admin to gain permission.

Please report your findings back to this post so that we can mark it once it is solved!

 

Cheers!

 

-Gabriel
Microsoft Power Automate Community Manager
Are YOU a member of your local Power Automate User Group?
Fill out This Form to claim your Community User Group Member Badge!

View solution in original post

abraxas85
Level: Powered On

Re: Unable to sign in power automate android app

Thanks:)
I solved this problem.
re-installed apk released 2.35.0 ver
dvandestroet
Level: Power Up

Re: Unable to sign in power automate android app

Hello,

 

Since the most recent update of this app, I have been getting the following error on my Android device: "There was a problem signing in. Please try again, or sign in with a different account."

I have a Samsung Galaxy S8 with Android V9, Verizon as my carrier, and the October 1 security patch level installed. The version of the power automate app that I have is 2.36. I have been able to log in to power automate online through my O365 account.

I have tried uninstalling and reinstalling the app, uninstalling all Microsoft related apps, and removing my O365 account from the "Accounts" list in "Settings". Nothing has helped.

I have two coworkers with the following:

 Coworker 1Coworker 2
CarrierVerizonAT & T
DeviceSamsung Galaxy S8Samsung Galaxy S8 Plus
Android Version99
Power Automate Version2.352.35
Security Patch LevelOctober 1November 1

 

I have found the power automate app to be very useful for my work, and beyond this, have been very satisfied. Is there anything that I can do to fix this?

abraxas85
Level: Powered On

Re: Unable to sign in power automate android app

I had same problem.

 Are your coworkers able to sign in power automate app?

 

I solved like this

1. remove power automate app on my device.

2. find 2.35.0 ver. apk file and install(I stopped beta version)

3. I can sign in

4. Update the app and I check that I can sign in.

 

 

I wish you solve this problem:)

dvandestroet
Level: Power Up

Re: Unable to sign in power automate android app

Thanks for this suggestion. I downloaded the 2.35 APK version, and it worked! Many thanks!

pperezuy
Level: Power Up

Re: Unable to sign in power automate android app

Hi, how did you get and install an older version of Power Automate.

In Play Store I'm seeing only the latest.

 

abraxas85
Level: Powered On

Re: Unable to sign in power automate android app

Hi.
I think you can find older ver. files apk sites
search power flow 2.35.0 apk via bing.

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