Showing results for 
Search instead for 
Did you mean: 
Helper I
Helper I

login not available

dear all, one question,

I installed the App on my work device mobile (Huaweii P7 lite), the app allow to load username and password but when I click on "login" button the app return to mainscreen


the same for my personal phone OPPO A5 2020


I tried to login with HUAWEII P9 Lite and ASUS zenfone 6 and the login work well


there's a compatibility between app and device?


Super User
Super User

Hi @Alice_italy 


The app should run independently of the phone. 


Since this was submitted quite some time ago, were you able to solve it? Just for people here if they have the same issue to know the solutions.


If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.


Helpful resources

UG GA Amplification 768x460.png

Launching new user group features

Learn how to create your own user groups today!

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

M365 768x460.jpg

Microsoft 365 Collaboration Conference | December 7–9, 2021

Join us, in-person, December 7–9 in Las Vegas, for the largest gathering of the Microsoft community in the world.

Top Kudoed Authors
Users online (3,024)