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kRasmussen
New Member

not able to login on android device

I am having trouble login on my Samsung Note8 Android device.

 

After entering mail and password it just loops back to "enter password"

 

I am not having trouble  with same login on my iOS  😞    - but I want to use my Note8  🙂

5 REPLIES 5
v-litu-msft
Community Support
Community Support

Hi @kRasmussen,

 

Please try the following methods to log in the Android Microsoft Flow App:

 

  • Make sure the login credentials information is correct when you sign in to Android Flow App;
  • Try deleting the cache and app data;
  • Uninstall/reinstall the App.

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

I allready did try that  - still not working..

Ba2Py
New Member

I'm having the same issue with a note 10+

 

Tried clearing cache, reinstall the app, delete everything from microsoft. Still nothing

v-litu-msft
Community Support
Community Support

Hi @Ba2Py, @kRasmussen,

 

I am sorry this issue we could not reproduce, please contact the Microsoft Support for further helps:

Annotation 2019-12-11 160444.png

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

the same issues on 

 

OPPO A5 2020

HUAWEII P7 LITE

 

instead, login well on

XIAOMI MI A2 LITE

ASUS ZENFONE 6

HONOR 9 LITE

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