How to use Power Automate to send emails to a group of people (query)? It probably is a scheduled flow/action. I am not sure.

[Cindy0908]

Hi Expert,

Recently, our business department requires that if the customer status meets certain conditions, send an email after 2 hours

E.g

John Smith’s record was created at 12:00 PM, his status is new, and the stream should run at 2:00 PM to send him an email.

Joanne White record was created at 12:01 PM, her status is new, and the stream should run at 2:01 PM to send her an email.

Thank you!

Cindy

[Expiscornovus]

Hi @Cindy0908,

You could use a delay until action and use an expression which adds 2 hours to the created on date/time value of the record.

Below is an example of that approach.

formatdateTime(addHours(triggerOutputs()?['body/createdon'], 2), 'yyyy-MM-ddTHH:mm:ssZ')