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mshara380
Regular Visitor

Power virtual Agent chat bot Error. Details in description

I am occasionally seeing 

```Sorry, you don't have access to talk to the bot.``` in group channel where the bot is installed.
Do we know what is causing this and what is triggering this
4 REPLIES 4
renatoromao
Super User
Super User

Hi @mshara380 ,

 

As you can see in that post herea newly added user will need some time to be synced to gain access to the bot. 

Also, you can see another post here: Sorry, you don't have access to talk with the bot - Power Platform Community (microsoft.com)

 

If the issue persists, you can try to sign out and sign in again.

If the issue persists yet, you can raise a ticket into the Microsoft support team: https://powervirtualagents.microsoft.com/en-us/support 


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Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

@renatoromao so the message occurred in a group chat. I dont even see who invoked it and i dont see anyone newly added to that chatScreen Shot 2021-09-02 at 10.37.30 AM.png

renatoromao
Super User
Super User

Hi @mshara380 ,

 

It's not possible to add into a group chat yet.

Known limitations

  • Currently only the Personal scope is supported for Microsoft Teams, so users can only have a private conversation with the bot.

Publish your chatbot with the Power Virtual Agents app in Microsoft Teams - Power Virtual Agents | M...


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

@renatoromao i was able to push it to public chat channels within our organization. and others are able to talk to it... 

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