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Helper I
Helper I

Power BI Report not working on Dynamics 365 for Mobile

Hi. So I integrated a custom Power BI Report with a model-driven app (Dynamics 365), and on desktop, it works fine. Other users can also view the report if I give them access through the workspace the report is located in. But in the mobile version, it doesn't work; it says authentication wasn't successful and you need to sign in. When I click Sign In, nothing happens and the same message persists. I have my workspace open in the Power BI mobile application. 


What could be the problem? Is it on the Dynamics 365 mobile side? 


Thank you. 


@DianaBirkelbach @ChrisPiasecki @Mira_Ghaly if anyone could help, please. 

Super User
Super User

Hi @NaCarns,


Does your PowerBI report contain any IFRAMES? If so, it's currently not supported on mobile.


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How would I exactly check? I checked the XML form of my dashboard (through XRM) and nothing suggests I am using IFRAMEs. Not very familiar of the concept, unfortunately. 


I basically created a Power BI report, published it to my workspace, then created a Power BI embedded report and just displayed the report on my sitemap of my model-driven app. I tried going to web resources of my solution but couldn't find my Power BI report there. I guess I am using IFRAMEs?   

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