cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Anders5
Regular Visitor

create a pdf using Power Automate from a knowledgebase article in Customer Service

Hi!

I need some help with flow that i want to create. I hope someone can help me 🙂

 

Scenario:

User is logged into Customer Service, viewing KB-articles. When inside an article the user should be able to trigger a flow that takes the kb-article that he/she is viewing and create an PFD out of the content. The content is stored in table "knowledgearticle" column "content". Its stored in text, HTML-formatted.

 

I assume that I have to create a html-file on like Onedrive to paste it to before convert, but my biggest questionmark is how to pull that specific HTML-text from dataverse into the flow that the user will trigger from Customer Service?

 

I hope you understand my question and are able to help 🙂

 

/Anders

 

0 REPLIES 0

Helpful resources

Announcements
Power Platform Call June 2022 768x460.png

Power Platform Community Call

Join us for the next call on August 17, 2022 at 8am PDT.

Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

Top Solution Authors
Top Kudoed Authors
Users online (3,330)